As of October 27, 2025, this practice is no longer providing patient care. Your medical records have been transferred to Morgan Records Management, the records custodian appointed by the practice. You can request copies of your records at any time.
Dear Tennessee River Eye Clinic Patients,
I am writing to inform you that I will be retiring from the practice of medicine effective October 23, 2025. After many
fulfilling years of caring for patients, I have made the decision to step away from my practice to begin the next chapter of
my life. I've searched for a successor physician or a larger practice with which to merge without success. Tennessee River
Eye Clinic will close on October 23, 2025. This applies to both my patients of Dr Kassels and to those of Dr. Lenz, who
plans to retire as well. It has been a true privilege to serve as your physician, and I am deeply grateful for the trust you
have placed in me over the years. If you need anything before my retirement, we would be happy to see you.
To help with continuity of care, I encourage you to begin the process of selecting a new eye care provider. If you need
assistance, I recommend using the American Academy of Ophthalmology's "Find an Ophthalmologist" tool available on
their website: https://secure.aao.org/aao/find-ophthalmologist.
After the business is closed, your medical records will be securely maintained by Morgan Records Management. After
October 23, 2025, to request your records you can select the request my records buttons on this page.
Please note, a transition period may occur from the time my office closes until the time Morgan Records has full access
to patient charts. Please also note, there will be a nominal processing fee for obtaining your records.
Thank you again for trusting us with your precious eyes. We wish you continued health and happiness in the future.
Warm regards,
Mark Kassels MD
Mark A. Kassels, M.D.
Jan Lenz OD
Jan C. Lenz, O.D.
Digital copies of your records from Tennessee River Eye Clinic can be requested by filling out the secure release form on this site — click the “Request My Records” button to get started. In accordance with applicable state law, a reasonable fee may be charged for the copying and delivery of records. You will receive an email confirmation once your request is received.
Already made a request? Follow its delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
Tell us who you are and what records you need.
Required by HIPAA. We may ask for ID or additional confirmation.
Our team retrieves and packages your file, with status updates by email.
Records are delivered by encrypted download or postal mail — your choice.
An organization responsible for securely maintaining and managing patient medical records on behalf of a healthcare provider or facility.
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What to submit, what happens next, and how to check the status of a request you have already made.
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Find any closed practice whose medical records Morgan Records Management maintains as custodian.
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Morgan Records Management is the appointed records custodian for Tennessee River Eye Clinic in Alabama. Its patient records have been transferred to us, and you can request copies at any time using the request form on this page.
In accordance with applicable state law, you may be charged a reasonable fee for the copying and transmittal of records. The exact amount depends on the size of your file and your state's regulations.
Most states allow by law up to 30 days to process records requests. Due to the high volume of requests we receive, it can take up to 30 days. We do our best to process all requests sooner, as we know how important they are.
Yes, with proper authorization. Parents or guardians for minors, attorneys with a HIPAA-compliant release form, and others with notarized permission may submit requests on your behalf. The form will guide you through what is required.
Call our medical records team at (833) 888-0061 and we will mail you a paper request form.
Contact the medical records team, Monday through Friday, 8 AM – 5 PM Eastern.
Phone: (833) 888-0061
Email: medical@morganrecords.com