I am writing to inform you that I will be retiring from the practice of medicine effective October 23, 2025. After many fulfilling years of caring for patients, I have made the decision to step away from my practice to begin the next chapter of my life. I've searched for a successor physician or a larger practice with which to merge without success. Tennessee River Eye Clinic will close on October 23, 2025. This applies to both my patients of Dr Kassels and to those of Dr. Lenz, who plans to retire as well. It has been a true privilege to serve as your physician, and I am deeply grateful for the trust you have placed in me over the years. If you need anything before my retirement, we would be happy to see you. To help with continuity of care, I encourage you to begin the process of selecting a new eye care provider. If you need assistance, I recommend using the American Academy of Ophthalmology's "Find an Ophthalmologist" tool available on their website: https://secure.aao.org/aao/find-ophthalmologist.
After the business is closed, your medical records will be securely maintained by Morgan Records Management. After October 23, 2025, to request your records you can select the request my records buttons on this page. Please note, a transition period may occur from the time my office closes until the time Morgan Records has full access to patient charts. Please also note, there will be a nominal processing fee for obtaining your records.
Thank you again for trusting us with your precious eyes. We wish you continued health and happiness in the future.
Warm regards,
Mark Kassels MD
Mark A. Kassels, M.D.
Jan Lenz OD
Jan C. Lenz, O.D.
Your health records from this Practice will be transferred to Morgan Records Management, LLC (“Records Custodian”).
The Records Custodian will continue to maintain your records in accordance with applicable confidentiality and security standards and with other applicable laws. Your records will be destroyed no less than seven years after the last date of services you received from this Practice, although most records will be held for at least 10 years from the date of last service, depending upon applicable state and federal record retention requirements.
Digital copies of your records can easily be requested by filling out a release form on this site—just click the "Request My Records" button to get started. There is a fee for copying and delivering records, which helps cover the cost of securely and efficiently fulfilling requests. All charges are in full compliance with applicable state and federal regulations. We look forward to assisting you and ensuring you have a smooth and secure experience accessing your records.
Once you have requested your records you can follow up on the delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
